1.How would you rate your overall satisfaction with the care you received?
(1 being poor, 5 being excellent)
2. How would you rate the following aspects of your visit?
(1 being not satisfied at all, 5 being extremely satisfied)
a. Ease of making an appointment
b. Wait time for your appointment
c. Check-in process
d. Clinic environment (cleanliness, comfort)
e. Staff professionalism and friendliness
3. How well did your healthcare provider listen to your concerns and answer your questions?
4. How well did your healthcare provider explain your diagnosis, treatment options, or any recommended tests?
5. Did you feel involved in making decisions about your care and treatment?
6. How would you rate the quality of care provided by your healthcare provider?
(1 being poor, 5 being excellent)
7. How likely are you to continue using our services for your healthcare needs?
(1 being not likely at all, 5 being extremely likely)
8. How likely are you to recommend our healthcare services to a friend or family member?
(1 being not likely at all, 5 being extremely likely)
9. What aspects of our healthcare services do you think we could improve?